Shipping Information

How long does it take for an order to ship?

We strive to deliver your items as soon as possible. Please allow 1-4 business days (not including weekends) for your order to be processed. Once the order has been processed, most domestic orders will ship within 3-7 business days via USPS First Class or 1-4 business days via USPS Priority Mail. Once your package is in the USPS system, we have no control over the time it takes to be delivered.

ORDERS PLACED WITH AN INCORRECT ADDRESS

If you place an order with an incorrect address, please contact us as soon as possible at info.hellogorgeousboutique@gmail.com so that we may fix the mistake before we ship your order. 

Once your order ships with an incorrect address, you are responsible for shipping fees to redirect or resend packages to the correct address. 

PLEASE DOUBLE CHECK YOUR INFORMATION BEFORE PLACING YOUR ORDER. 

Once orders leave our facility, we are not responsible for lost or stolen packages. If you are experiencing shipping delays or any issues with your package, please contact your local USPS.  

My order says delivered, but I have not received it-- Help!

If for any reason you have an issue with the delivery of your order, we recommend reaching out directly to USPS 1 (800) 344-7779 or UPS 1 (800) 742-5877 depending on how your package was shipped. Have your tracking information ready to get to the agent so they can assist you.

If your package has shipped via USPS and you are having issues, we also recommend reaching out to your local Post Office who delivered your package so they are able to locate your carrier and speak with them directly on the whereabouts of your order. Many times the carrier has left it in a specific location or they know the exact whereabouts of your package!

We understand it can be frustrating when your package is delivered and you are unable to locate it, but please understand this is a matter with the carrier and not with us. We are not responsible for lost, stolen or damaged packages during transit to the final destination.  Once an item has left our facility it is in the hands of the designated shipping carrier to deliver it to you safely.