Return Policy

RETURN POLICY

 

Qualifying items may be returned for STORE CREDIT if the item is received by our returns department no later than 14 days after delivery. The delivery date is determined by the mail carriers tracking information. Please allow 5-7 business day to process returns. Store credit will be issued through an E-Gift Card that never expires. 

We do not offer refunds on purchases.

 

QUALIFYING ITEMS

unwashed ● unworn ● unaltered ● free of pet hair, make up stains + tanning solutions ● free of perfume, body odor and cigarette odor ● Free of rips, stains or holes ● within 14 day time period ● any item not in the final sale section below

 

 FINAL SALE ITEMS

styles marked final sale ● accessories ● gift cards ● bodysuits ● swimwear ● bralettes + adhesive petals ● discount code more than 25% ● Heather's Closet tab

What is your exchange policy?

An exchange is the same process as a return. Please do not return without first getting approval. Please email Info.Hellogorgeousboutique@gmail.com. Once approved, please return the item(s) that did not work out for you, once your return has been processed you will be issued an e-gift card. The e-gift card can be used to place a new order for the desired exchange items. Any exchanges will be subject to additional shipping charges. 

 I received a damaged/defective item: 

We stand by our products and will always work with our customers to find fair solutions to any issues that may arise. If you have received a damaged or defective product, please contact our Customer Care Team within 3 days of delivery.

Do you offer refunds?

We do not offer refunds to the original form of payment, we only offer store credit for returns. Our customer care team is always willing to help out with any sizing or styling questions you may have